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Mémoire
Bachelor thesis

How can distributed ledger technology systems accelerate the adoption of eHealth solutions by patients

    2020

118 p.

Mémoire de bachelor: Haute école de gestion de Genève, 2020

English This report’s goal is to understand how distributed ledger technology systems, especially blockchain, are beneficial in terms of eHealth adoption and patients control of their health data. According to an executive in a multinational company of the health industry, “private data limits the growth of eHealth but also represent a better future. We must be inventive, or we will never get to revolutionize this industry”. It is a fact that personal data can be processed through blockchain systems as well as in a diverse range of processing operations (transfer assets, ensure traceability, or even to launch a smart contract). Many enterprises and governmental institutions are already using blockchain techniques and adoption of eHealth has been broadly covered. However, patient’s perspective on the use of blockchain in digital health solutions has not been empirically researched and thus does not have solid real-life implementations and understandings. The analysis is based on empirical evidence from a group of 747 users of a live mobile application, Bowhead Health, which have utilised blockchain technology for developing solutions respecting user privacy and enabling considerable advances in the health industry; and from a broader online survey. Interviews of patients and experts in blockchain technology and health sector were also conducted. By assembling the finding of the literature and the qualitative and quantitative research, it has been shown that: (1) even if a great majority of people do not understand DLT systems, they are still able to trust it, just like many other elements of our society (banks, lockers, HTTPS secured connection); (2) Blockchain associated with smart contracts appear as one of the most convincing solutions to provide informed consent, transparency and control, hence generating patients trust and establishing health data ownership at patient level. Moreover, patients have a tendency to overlook privacy concerns if their health data could help clinical research. Ultimately, it is essential to simplify users’ understanding and ability to assess DLT by developing blockchain security indicators, facilitating the informed consent with user data flow control interfaces, as well as developing more partnerships with healthcare incumbents. Consequently, this paper adds to literature by providing insights for the development of a healthy digital healthcare system that respects patients’ needs and rights, especially privacy.
Language
  • English
Classification
Economics
Notes
  • Haute école de gestion Genève
  • International Business Management
  • hesso:hegge
License
License undefined
Identifiers
  • RERO DOC 329876
Persistent URL
https://sonar.ch/hesso/documents/315133
Statistics
Document views: 128 File downloads:
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