Improving families’ customer experience in accommodation in Nendaz
SONAR|HES-SO
- Castro, Elodie
- Zumstein, Monica (Degree supervisor)
- Sierre : Haute Ecole de Gestion Valais, 2024
64 pages
Bachelor of Science HES-SO (BSc) in Tourismus: Haute Ecole de Gestion Valais, 2024
English
In today’s fast-paced world, it can be challenging for families to carve out quality time together. Family holidays offer a unique opportunity to do just that. However, organizing trips abroad can be a stressful endeavour for parents, involving a multitude of decisions, from accommodation to activities. Accommodation plays a crucial role in the overall holiday experience. This research project focuses on enhancing the accommodation offerings for families in Nendaz. To address this, the study delves into the context of Nendaz and family tourism, explores customer experience and family-friendliness and provides local insights.
- Language
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- English
- Classification
- Economics
- Notes
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- Haute Ecole de Gestion Valais
- Tourisme - Tourismus
- hesso:hegvs
- Persistent URL
- https://sonar.ch/global/documents/329623
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